Starter draft for review by an Ontario business lawyer. It has not been independently verified for legal compliance.
Effective date: [Effective date — to be provided] · Legal business name: [Legal business name — to be provided]
Effective date: [Effective date — to be provided] · Legal business name: [Legal business name — to be provided]
1. Information we collect
Through our quote, driver-partner and contact forms we collect your name, email, phone number and the details you provide about your trip or application (such as locations, dates, passenger counts, vehicle information and messages). We do not collect payment information through this website.
2. Why we collect it
We use your information to respond to your inquiry, prepare quotes, coordinate trips, assess driver-partner applications and communicate with you.
3. How it is stored and protected
Submissions are stored in a secured database with access controls. Only authorized administrators can view them. Submissions are never displayed publicly.
4. Service providers
We use third-party providers to host this website, store data and send email notifications. They process information on our behalf. [List of providers, e.g. hosting, email — to be provided]
5. Who can access it
Authorized Grandway Executive administrators. When a trip is confirmed, necessary trip details may be shared with the assigned driver partner. Driver-partner details are not shared with customers beyond what is needed for a confirmed trip.
6. Retention
We keep information only as long as needed for the purposes above or as required by law. [Retention period — to be provided]
7. Access and correction
You may request access to, or correction of, the personal information we hold about you by contacting us.
8. Questions and complaints
Contact our privacy contact at [Privacy contact email — to be provided]. You may also contact the Office of the Privacy Commissioner of Canada.